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Research on the Relationship between E-Customer Value and Repurchase Intention

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成果类型:
期刊论文、会议论文
作者:
Zhang, Guozheng*;Wang, Xi
通讯作者:
Zhang, Guozheng
作者机构:
[Zhang, Guozheng; Wang, Xi] Hunan Agr Univ, Coll Business, Changsha, Hunan, Peoples R China.
通讯机构:
[Zhang, Guozheng] H
Hunan Agr Univ, Coll Business, Changsha, Hunan, Peoples R China.
语种:
英文
关键词:
Electronic Commerce;E-customer Value;Repurchase Intention;Online Shop
期刊:
ICICTA: 2009 SECOND INTERNATIONAL CONFERENCE ON INTELLIGENT COMPUTATION TECHNOLOGY AND AUTOMATION, VOL IV, PROCEEDINGS
年:
2009
页码:
419-421
会议名称:
2009 Second International Conference on Intelligent Computation Technology and Automation(2009 第二届IEEE智能计算与自动化国际会议 ICICTA 2009)
会议论文集名称:
2009 Second International Conference on Intelligent Computation Technology and Automation(2009 第二届IEEE智能计算与自动化国际会议 ICICTA 2009)论文集
会议时间:
2009-10-10
会议地点:
长沙
会议赞助商:
IEEE计算机学会<&wdkj&>长沙理工大学
机构署名:
本校为第一且通讯机构
院系归属:
商学院
摘要:
An increasing number of people are processing transactions online and the numbers are likely to increase rapidly in the near future. It is important to analyze the relationship between customer values of Electronic Commerce (E-customer value) and Repurchase Intention in order to provide a guideline of successful ebusiness. The purpose of this paper is to answer the following questions. First, what are key components of customer value in e business? Second, what influences the relationship between customer value and Repurchase Intention? Data collected from 350 respondents who made purchases th...

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